Benjamin W. Glass, III

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Virginia Lawyers Weekly » Verdicts & Settlements

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People Are Talking About Virginia Attorney Ben Glass

We are honored by the comments and testimonials that we receive from the people we have helped since 1983. Here are a few of them. Obviously you should not choose the right attorney for your case based on testimonials alone but most of our clients tell us that it was a combination of information, testimonials and case results that lead them to hire Ben Glass to be their attorney.
By the way, even though testimonials are the expression of opinions and as such are fully protected (in our view) by the First Amendment, the regulators don't like lawyers to post real testimonials from real people that express opinions using words like "best Virginia lawyer", "Best Fairfax Lawyer", "Outstanding legal work", etc.

Here is a part of a real letter sent to a Virginia lawyer after the "magic words" were used in a handful of testimonials:

So, when you write your opinion about our services, staff, books or videos, please do NOT use any of the following phrases:

So, use these comments that others have made as one small piece of information that you have available to find the best lawyer for your case here in Virginia.
Some folks, though, would rather choose their lawyer by random chance or by going to one of those sites where you post your case to "specially selected" lawyers.

Ben Glass is professional, personable, and truly empathetic to our situation. He is direct and clear with his questions and is clear and concise with his advice and opinions. There are no false expectations....no pie in the sky promises....just a very honest and realistic opinion of the existing facts and what can be expected, according to the law. You know where you stand....and you feel confident in Ben's knowledge and experience with disability law....it's a fair and square relationship from the first moment you speak. It's very comforting, as a client under duress, to know you are in excellent hands...you've made an excellent choice in choosing Ben Glass to represent you.

"The videos you share with everyone are simply amazing!"

Ben,
Thanks!! The videos at BenGlassLaw and Legal Academy Videos are fantastic. In five minutes I feel better than I have for the past four months.

Brian Snyder

Snyder Baseball and Softball
www.snyderbaseball.com

"He even gave advice on how I could handle certain aspects myself to save money rather than charging me for him to do it."

Mr.Glass helped me determine what action needed to be taken against a non-responsive insurance company. Prior to seeking counsel I felt uneasy about my case and process. After meeting with Mr.Glass the rest of the process felt smooth and comfortable. I had someone I can trust to have my best interest at all time. He even gave advice on how I could handle certain aspects myself to save money rather than charging me for him to do it. Very trustworthy and gives reassurance and clarity to area's of doubt I had regarding my case. Great Lawyer who had my intrest first above all.

"I found Mr. Glass to be knowledgeable about medical conditions as well as his own legal profession."

A friend of mine with similar medical conditions recommended Mr.Glass to me. I contacted their office because my company paid LTD claim was pending for over one year.

Mr. Glass and his assistant provided me with free advice and mailed me some of Mr. Glass's free informative books about LTD insurance and claims. Because of much difficulty and confusion about my specific LTD case I scheduled what I thought to be a very expensive one hour consult with Mr. Glass and the assistant told me that the "consult would be money well spent." She was 100% correct as my LTD claim was approved after following Mr. Glass's advice.

Mr. Glass would take my case if my claim was denied which it hadn't been...yet!. I found Mr. Glass to be knowledgeable about medical conditions as well as his own legal profession. He was friendly as well as compassionate about my medical conditions and need for LTD. He was straightforward in telling me that Fibromyalgia and Late Stage Lyme Disease were difficult to prove for LTD. He told me up front what the costs would be should he take my case for an appeal and/or to court. With his permission I recorded the entire consult as my memory and note taking skills are impaired.

I highly recommend Mr. Glass for anyone looking to go on LTD and/or having filed for LTD. In addition I would recommend reading Mr. Glass's book entitled "Robbery Without a Gun" before selecting LTD insurance...such as company vs private insurance. Prior to my experience as well as reading his book I never realized how difficult that company provided LTD insurance could be! In addition I didn't feel pressured by Mr. Glass to take my case right away...I saved thousands and thousands of dollars by consulting with Mr. Glass, filing the claim myself, and by actually following Mr. Glass's advice. Staff warm and professional.

"Ben is a class act and someone I would absolutely recommend"

Ben sat down with my husband and I for a good part of his morning to go over a car accident I was involved it. He laid out all of our options, gave us advice on what to send in and what not to, and gave us realistic expectations on dealing with a car insurance agency. Ben is a class act and someone I would absolutely recommend should any of my friends or family need an attorney.

"Mr. Glass has a sincere desire to help the public in legal matters, in contrast to attorneys who simply desire to build a larger clientele base"

I met with Ben Glass about an automobile accident in which I sustained injuries (whiplash and concussion). He spent about an hour with me, giving me all the time I needed to explain about the accident, its aftermath, and my frustration in dealing with the insurance company, After he'd gathered the information, he presented the various options, including me continuing to represent myself (even giving me tips on how to do that ) and a full and complete explanation of what his services could offer me. I feel I left there with all the information I needed to make an informed decision about what route would be best for me and my family. I think Mr. Glass has a sincere desire to help the public in legal matters, in contrast to attorneys who simply desire to build a larger clientele base.

Sheila

"passionate, caring yet fierce advocate who goes above and beyond for his clients"

For victims of auto accidents or medical malpractice in Virginia, I highly recommend Ben Glass. He is a passionate, caring yet fierce advocate who goes above and beyond for his clients.

Joseph Ghabour, Attorney in Matawan, NJ

"Have never met a more competent, caring and skilled attorney in or out of the courtroom."
Ben Glass is simply a great lawyer. I have practiced law for 30 years and have never met a more competent, caring and skilled attorney in or out of the courtroom. He is an author and speaker recognized nationally by his profession. If you or a family member has suffered a catastrophic injury in state of Virginia there is simply no better attorney to call. Before you speak to an attorney or an insurance adjuster get the counsel of a skilled advocate like Ben Glass.

Attorney Vaughan de Kirby
San Francisco, CA

"Communication skills and experience in his field make him one of the best lawyers"

We have been following Ben's advice for years now. His communication skills and experience in his field make him one of the best lawyers that I could endorse.

Attorney Nancy Cavey
The Law Offices of Cavey & Barrett
St. Petersburg, FL
http://www.caveylaw.com/

"Local Lawyer Endorses Ben Glass For His Work"

I endorse this lawyer. I worked on a bood entitled "Wolf in Sheep's Clothing" with Ben. He is a great author and terrific attorney.

Attorney Michael Strong , Falls Church (VA).

"We CRUSHED Geico and their Gecko thanks to Ben Glass!"

"His ethics, morals and tenets are beyond reproach"

Ben Glass is not one just one of the most caring, competent and knowledgeable people I have ever met, he is THE most caring, competent and knowledgeable lawyer I have ever met! (And believe me, I have met a lot!)

He was able to take a very difficult case and get more out of it more than I had expected. His ethics, morals and tenets are beyond reproach. If you are looking for an honest lawyer to get you an honest settlement you are due, there is none better this side of the international dateline!

I hope you never need a Personal Injury lawyer, but if you do, Ben is the best one you could find. Of that I am sure. I could go on and on and really embarrass him with the actions and paths he has taken in his life that prove his thoughtfulness, intelligence, his consideration of others and his 'out of the box thinking' (to over use a metaphor), but that would take a book. (Maybe he should write another book? Instead of one with a dog on the cover, 'Carry Your Own Leash', He could write one with a cat playing with a carton... 'Get out of your own box'. Just a 'misguided'? thought... think about it Ben. I'd buy it)."

Mark Thurston

"Ben and Brad - Thank You For Everything!"

Ben and Brad;

Thank you both for all of your time and help with my case. You were wonderful to work with and I appreciate all that you did.

M. Smith

"Your work positively impacts people's real lives, very few can say that about their work"

Ben,
Just a quick note, even though we had to represent ourselves (don't ask not my choice), we were successful in our judicial appeal for the Social Security Security Administration.
It was a combination of relief and sadness to realize your 38 year old wife meets SSA's disability definition. Finally someone agrees with what I see everyday....
We couldn't have done it without your help, we used your findings as the basis of our case. Your work positively impacts people's real lives, very few can say that about their work.
I've always grown up with lawyers that were helpful and looked out for people, not the stereotype in the media today. You've certainly added to my evidence....
As always, feel free to use my name or quotes in your marketing or if people would like to talk to a previous client.
Stephen Power

"He clearly answered my questions and helped put me at ease about how to handle my case"

I first contacted Ben Glass about a week after my car accident. He gave me sound advice for how to handle my physical therapy treatment, auto body dealings, and communication with the other party's insurance agency. More recently he has helped me map a plan to help settle my case on my own. Ben Glass is a very knowledgeable and effective lawyer. He clearly answered my questions and helped put me at ease about how to handle my case

Jenn

"He was not pushy and left me with enough information to peruse before making my final decision"

My fiance found Mr. Glass' website for me and from the beginning I was impressed with the level of information I was provided before I scheduled a face-to-face consultation. I appreciated this very much because it made me more comfortable about allowing an attorney to assist me in settling my case. I recently met with Mr. Glass in person for an office consultation and I found him to be very personable and frank about whether he could assist me with my case. He was not pushy and left me with enough information to peruse before making my final decision. I believe that Mr. Glass is an attorney you can trust to work hard for you and to be frank about his ability to help your case. I would definitely recommend him to my family, friends, and colleagues. I am glad I had the opportunity to meet with him and potentially work with him on my case.

"Your interest and support on my behalf resulted in a final outcome payment to me of over 300% above what was offered by the insurer, well done"

The help of Ben Glass & Associates has been extremely helpful to me in ensuring that the final resolution of my argument with the car accident insurance company was satisfactory. Your interest and support on my behalf resulted in a final outcome payment to me of over 300% above what was offered by the insurer, well done.

Your help in resolving my personal need will provide help beyond its intension; benefiting many others.

Thank you, God Bless you and many blessings for the New Year of 2011.

Brad, I really appreciated your personal attention, attitude in face of my many questions, and ability to keep me informed of the legal process, thank you!

Regards, David [last name withheld by request]

"Very comfortable and confident that they are honest and open and would take my case seriously and put all effort into it"

First meeting was long and focused on the case. Ben's team sat down with me and listened and took notes, asked questions, provided information that I was not aware of which made me very comfortable and confident that they are honest and open and would take my case seriously and put all effort into it. At no point during my meeting, I felt that they wanted to end the conversation to save time even if I provided information more than needed.

"Thanks to what Ben outlined for me I won my appeal while handling my own case"

I received a final decision from them, and they overturned their denial on appeal. I followed Ben's template and used my own knowledge and resources, and had great support from my doctors and family. I sincerely appreciate you and your firm helping out when I needed it.

I have already received payment in arrears, but expect they will be back in the future.

Best,
Joe

"Ben is a wonderful addition to Fairfax, an honest, ethical and talented lawyer"

Ben and his team were professional at all times. The disability insurance company was clearly wrong and he put an appeal together from my wife's medical files and insurance company records. He was clear, logical, and extremely persuasive.

He set our expectations on the process, what the insurance company would / do / say. His office followed up and gave clear consistent counsel.

Ben is a wonderful addition to Fairfax, an honest, ethical and talented lawyer. We heard about him from our family doctor and would gladly recommend him to anyone.

Stephen

"I want to both congratulate you and thank you for your time and expertise"

Dear Ben: Got the check. You have prevailed in each encounter with [big disability insurance company who settled with us confidentially] and I want to both congratulate you and thank you for your time and expertise in dealing with this company and its inhabitants.

It became painfully obvious to me early on that a solo claimant could not prevail alone. You are THE MAN !

Anyway, thanks again. However, I do not delude myself that it's actually "over" --- I still have that one outstanding IDI policy that [big insurance company] is now obligated to pay for my "lifetime". So far they are paying, but just haven't recognized the COLA adjustment specified in the contract. We'll see....

Best, Tim

"Selection to Best Lawyers is based on an exhaustive and rigorous peer-review survey comprising more than 3.1 million confidential evaluations by the top attorneys in the country"

Dear Benjamin W. Glass III:

Congratulations on having been selected by your peers for inclusion in the 2011 edition of The Best Lawyers in America^® in the practice areas of Legal Malpractice Law, Medical Malpractice Law and Personal Injury Litigation. For over a quarter of a century, Best Lawyers^® has been regarded – by both the profession and the public – as the definitive guide to legal excellence in the United States.

Selection to Best Lawyers is based on an exhaustive and rigorous peer-review survey comprising more than 3.1 million confidential evaluations by the top attorneys in the country. Because no fee or purchase is required, being listed in Best Lawyers is considered a singular honor. Our annual, advertisement-free publication has been described by The American Lawyer as “the most respected referral list of attorneys in practice.”

Again, congratulations on being selected by your peers to be included in Best Lawyers.

Sincerely,

Steven Naifeh President Best Lawyers snaifeh@bestlawyers.com T: 803-641-1707 \| F: 803-641-1709

http://www.bestlawyers.com

"The benefits we gained from this very first meeting with Ben didn't end on that day, because we are still reading the books he wrote, which he handed to us before we left"

This is our first experience meeting with a lawyer. Surprisingly, our meeting with Ben went so well. It was very informative and educational. After listening to my case patiently, Ben analyzed all possible outcome of my case and advised us what actions I should take to protect my rights. The benefits we gained from this very first meeting with Ben didn't end on that day, because we are still reading the books he wrote, which he handed to us before we left .....
We felt that we were so lucky because we found a lawyer who can help us and whom we can trust.

Thank you so much, Ben!

"Family members and also our friends about the very positive experience with your firm and especially with you personally!"

Dear Mr. Glass:

We were deeply touched by your kindness. Thank you for your good advice and also for the two certificates and the fudge brownies.

Needless to say, if we ever will require some legal assistance, we will definitely get in touch with you.

George and Larisa

p.s. we are ready to hold our family members and also our friends about the very positive experience with your firm and especially with you personally!

"Ben Glass is completely focused on helping his clients if at all possible - and even sometimes when it should have been impossible!"

I contacted Attorney Ben Glass's office and franticly spoke to his assistant Terry. We had a little more than two weeks to challenge my LTD provider's threat to offset my LTD disability payments by the amount of a recent settlement I had received on a Worker's Compensation claim - the claim was settled outside of the Worker's Compensation system.

The issue of access to the settlement funds was discussed in length with my Worker's Compensation attorney and it was determined that these funds would not be considered "income" as defined in my LTD policy therefore my LTD provider would not have any right to claim any portion of the settlement funds. The logic was excellent and I was very confident that the settlement could not be considered income as specified in my policy. However, the one thing I forgot (or subconsciously chose not to remember since from all of my experiences with my LTD provider I should have known better) is that the LTD Providers can do anything they want - then it's up to you to challenge their actions through the established appeals and/or court systems.

Terry was a pleasure to speak with and a pleasure to work with. Terry worked very professionally to outline all of the facts in my situation within a few days and present them to Attorney Ben Glass (I was pretty freaked out and just did a brain-dump on Terry - she reorganized my jumbled story so it actually made sense again). By Terry's attitude, her professionalism, her hard work, and her focus on helping the client, I knew that the culture in that office was very well developed. I also know that organizational cultures are generally developed and spread from the top down. I was already very comfortable with Attorney Ben Glass and I had not even spoken directly with him yet.

We knew from the start we were really asking for a miracle with a two+ week deadline. Not surprisingly, Attorney Ben Glass was booked solid straight through the deadline. Against all odds, Ben Glass delivered the miracle! Attorney Ben Glass got out of bed at the crack of dawn, using his personal time at home, to review all of the facts in my case including my policy and settlement details and develop an initial strategy to respond to my LTD Provider's demands. As I suspected, Ben Glass is completely focused on helping his clients if at all possible - and even sometimes when it should have been impossible!

The next day Ben Glass presented his findings. He immediately impressed us as someone who plainly knows the law, knows what to expect when dealing with an LTD provider, and was up front about the possible outcomes at each step. He did not make any empty promises of success nor ask for a huge fee. He laid out what will probably happen next, what my options were in response to my LTD Provider's demands, the risks in the case, and what it would cost for him to represent us through all the potential steps in the case lifecycle. His fairness and obvious integrity in all of this astonished us. Then he asked if we wanted to move forward with his office representing us or seek out another attorney. We were already so impressed with the help and relatively instantaneous turnaround Ben Glass's office had already provided us that we certainly had no interest in looking any further. If Ben Glass would represent us, that is who we wanted as our attorney!

Ben Glass agreed to represent us in this current issue with my LTD provider (I say "current issue" because for the past two years every 3-4 months there has been one issue after another with my LTD provider). Ben suggested I put a check in the mail for the agreed retainer amount and, since there is so little time left before the deadline, we should immediately put the plan of action into effect. Wow! Attorney Ben Glass was suggesting we get to work on the case before he received a payment from us. Not only is Ben Glass and his staff completely focused on helping the client; he is not driven by money; his drive is to help people - something rarely seen these days.

For the first time we were moving forward in response to an issue with my LTD provider without that overwhelming feeling of being defenseless. We now had someone on "our" side that knew their way around the LTD system and knew it well. The plan of action Ben Glass developed included having me provide the settlement paperwork my LTD provider was demanding. I was to include a cover letter with very short and specific wording. I sent this express mail on June 1st, in compliance with the specified deadline.

Meanwhile, Ben Glass was sending demands for information to my LTD provider. These demands were sent out June 2nd. When we received copies of the letters and demands Ben Glass sent to my LTD provider it even scared us! Both of us read it in amazement and jokingly commented that if we were the LTD provider we would read that list of demands and just surrender! The funny thing is, about 10 days later, Ben Glass called me to advise me that my LTD provider had decided not to offset my disability claim. They no longer were pursuing any measures to collect any funds out of my Worker's Compensation settlement. They all of the sudden agree that the settlement cannot be considered income as income is defined in my LTD policy!

Attorney Ben Glass sent us a copy of the letter from my LTD provider advising him, as my attorney, that they were abandoning their claim that my Worker's Compensation settlement was income as defined in my LTD policy. The letter was dated June 7th.

This means that:
Faced with an already overloaded schedule, Ben Glass would not (or could not) leave us alone to fend for ourselves against a giant, intimidating, and harassing insurance company.
Approximately 10 days after contacting Attorney Ben Glass's office Ben Glass, against all odds, had an action plan on how to initially deal with my case.
One week after Ben Glass took our case our LTD provider amazingly backed off and reversed their position. We went from a very serious situation with a two week deadline back to normal life - not even needing an attorney.

If and when we need an attorney for any area of law Ben Glass we would immediately contact his office. After this experience we would not want anyone except Ben Glass to represent us.
Ben Glass's honesty and integrity is unparalleled. These attributes are hard to find these days and have worked to build a client-focused culture in his office making it a pleasure to work with Ben Glass and his staff.

Attorney Ben Glass and his staff are completely focused on helping people. Of course he expects to be paid his due share but his pricing is fair especially considering his extremely talented knowledge and skills in the areas of law he practices.

We would wholeheartedly recommend attorney Ben Glass to anyone that needs an attorney. Only those who have been down this path know how intimidated and helpless you feel against these giant insurance companies that literally hold your entire family's life in their hands. Attorney Ben Glass and his staff immediately put you at ease and restore hope. With Ben Glass as your attorney you feel protected and on an even level with the intimidating "big-guys" that have been harassing you.

"Everyone I talked to said, "Ben Glass is the best in his field"

I want to thank you and your staff for all your hard work in 2009. I greatly appreciate your efforts on my wife's disability appeal. Your staff worked hard, is very talented and your ethical approach was readily apparent. I searched hard for a lawyer to help with my appeal, and everyone (my wife's doctor, my attorney friend, and another medical professional) I talked to said, "Ben Glass is the best in his field"

My experience with your firm confirms what they said. You handled my wife's difficult appeal with confidence, a solid plan and an extremely well executed response. I read your written response with a smile. You deconstructed the insurance companies' poor reasoning and put together an extremely logical, fact based case that won on appeal. Your counsel on the process, what to expect, and what to do, was spot on as well.

I invested a lot of my hard earned money in the appeal and it was worth every penny.

Again, thank you. Please feel free to use me as a reference if a perspective client would like to talk to someone.

BTW, I love your newsletters, congratulations on the new additions to your family.

Sincerely,

Stephen Power

" will always have my best interests in mind. I trust him. He delivers on his promises"

I have interacted with Ben as a lawyer since 2001. He has been an astute listener, has given me "rock solid" advice, and has worked successfully with companies on my behalf. I depend upon him as a sounding board who will always have my best interests in mind. I trust him. He delivers on his promises!

Lynne

"Its' Amazing How Insurance Companies Keep Kicking People- Ben was there to help!"

When I came to Ben for help, I had already appealed to Aetna three times for short-term disability. I was denied each time even though I had provided all information requested and then some. Ben reviewed my situation and felt we had a good case, so we proceeded. Shortly thereafter Aetna settled and said I should have no problem receiving long-term disability. Then, with Ben’s help, I applied for long-term disability and it started all over again. They denied the initial application, so we appealed. Then they approved it but did not pay as much as they should have. We appealed again and they paid some more. We are still currently working to get all that I am due.

Vickie L.

"Grab a coffee, it may take a few minutes for me to truly tell you about my experience(s) with Ben Glass"

I actually have had the medical misfortune causing me to be a “frequent filer” with Ben & his highly competent staff. Two unlikely medical mishaps-one in 2005, the other two years later, both life-altering. With the 1st one, once I was out of the woods, a friend of a friend recommended a personal injury attorney, (Not Ben Glass) and I signed with him. In VA you only have two years to file from the date of injury, and just before that date, this lawyer decided to leave the practice he was in, strike out on his own…. Best thing that ever happened to me.

I had to “re-sign” with him, and told my mom I was having second thoughts. My mom… who is always right… pulled an article that she had been saving from a few years back, out of her secretary. “I know I mentioned this man to you before, but you were too overwhelmed to interview more than one, so you went with the advice of your friend. Now I AM telling you, CALL BEN GLASS.” She had read his name in the paper on several occasions, this one in particular was an article reported in the Washington Post about a difficult case involving an HMO, which I was a member of. I took the article, and her advice, and thanked God for His guidance too. Thankful that I didn’t allow my guilt for taking away what the other lawyer assured me was going to be “the cornerstone” of his new practice- meaning to convince me it would be priority #1- but to me translated into one he was going to be cutting his teeth on. And thankful that I had another lawyer to compare Ben to.

After going through the outstanding & efficient screening process Ben has created and put in place with your first call to his office, I felt confident that 1st meeting was not going to be a waste of my time or Ben’s. I left not sure who had actually interviewed who, but feeling a whole lot better about my case. He and his office staff jumped right on it. But when the initial flurry of paperwork had been caught up, I was able to catch my breath and knew they’d let me know what was next and when they needed me. The office frequently touts their communication policy, and they should, because it works! When the time came to focus on my case, they were on it, 100%, no distractions. We were ready to go to trial because the insurance company waited until the last minute to show an interest in mediation. In the end, mediation was a success. Ben and his staff was consistently organized, thorough, professional and always exhibited integrity in dealing with “the other side”. I think I fared well because of his reputation for that, in both cases.

Two doctors and a laboratory, over an 18 month time period, permanently altered my life as I knew it. Ben Glass, in the two years that followed, helped give me & my family some semblance of quality back & ensure their (my children’s) stability for the future….

Diane (cases settled confidentially, thus no last name can be used here)

"Ben is one of the top two attorneys I have had the pleasure of working with over the last 20 years in business and personal legal issues"

He is focused and fierce in his determination to serve his client's needs, yet friendly at all times. He is insightful, responsive and always open to input from the client's perspective on even the most detailed of legal points. He clearly knows what he is doing, but welcomes other views from which to learn and make valued judgments that will serve the client with even better long-term advice.

My first encounter with Ben was in handling a dispute over a disability claim. Could not have asked for better advice and legal representation.

I have since returned to Ben for his opinion on related issues, and now am working with him on a malpractice case.

I trust his judgment completely and welcome the time we spend together.

Bob (last name withheld by request)

"After I was rear ended by a tractor trailer truck while stopped in traffic on the Washington beltway, my husband contacted Ben Glass"

At first, I said we don't need a lawyer. Believe me, we did. Ben was patient and kind and although the truck driver was at fault, we were never offered a penny until less than a week before trial date 2 years and 9 months later. (My medical bills were over $150,000.)

The first small offer was weeks after the only professional witness on their side stated in an independent exam that all my medical care was due to this accident. They never denied fault. Although my life has been dramatically affected, I found many injuries are hard to prove medically. The insurance company lawyers dug into absolutely everything in my past, affected my relationships with my personal physicians, and tried to make me feel like my life didn't matter.They were like little rats who latched on and wouldn't let go. I know I deserved more than what we got in settlement, and I still live every day with pain and limitations. I still pay several thousand dollars out of pocket yearly when I decide to once again try to find solutions to my pain.

My career I worked so hard for was destroyed. We were offered a somewhat decent settlement and I did not want to go to trial, so we settled our case. We had no way of knowing what a Northern Virginia jury would decide and Ben helped us to be realists. You can not depend upon your doctors to save your case because they don't like this kind of stuff. We knew from the beginning to not expect a very high settlement even though it was one of the most severe type of accidents that could happen.

I was fortunate to live through it and still be able to lead a somewhat decent life. There are nights I still can't sleep and sob for the pain, when I have doubts about accepting the settlement, but I have seen what the insurance company lawyers can do, and believe me, you do need a lawyer. Ben guided us through a difficult time with empathy, knowledge, and realism.

Confidential Settlement, name witheld by reqeust

"We were led to Mr. Ben Glass through his books and radio spots on WMAL."

We ordered his books and read them cover to cover. (We also used the information in the books to vet other personal injury attorneys). After discussions with several personal injury lawyers, we decided to give Mr. Glass a call. On initial call, we were told he was extremely busy and unable to consider our case. After taking time to speak directly with my wife, he agreed to see us and listen to my wife's case. When we met, Mr Glass and his staff were consummate professionals.

Mr. Glass listened intently and after a few minutes agreed to take my wife’s case. This is notable because we were made aware that he accepted very few cases and was extremely busy. Since he has been handling the case, it almost feels like we are on autopilot . We receive consistent updates on the case and information gathering efforts of his staff.

We also receive the literature and information requests to make sure my wife was doing okay and asking if we have any questions or need anything. His legal expertise has been a great service to my wife and I. Mr. Glass has relieved the stress of worrying about how the case will be settled. We are fully confident that he will be able to handle all aspects of the case. We look forward to a long relationship with Mr. Glass’ office, not only as attorney/client but as friends of the family.

Gilbert

"This guy is sharp. An ethical sharp. He knows what he is doing and my wife and I felt very comfortable consulting with him and hired him"

He is a published author and gave us several resources to read before deciding to retain him. One thing he was most concerned about was whether or not we needed a lawyer or whether with a little guidance, it was a case we could could resolve to our satisfaction without paying him a fee! That was a refreshing change in any business, especially in these economic times.

To have a lawyer (or any service provider) to be more concerned about our situation than his fee, was almost unbelievable.

If you are looking for a knowledgeable, ethical and intelligent personal injury lawyer whose focus is you and your situation, that is more concerned with helping than he is getting paid, I can think of no other lawyer I would rather have on my side.

Mark

"This testimonial is from a long time client--someone Ben Glass first helped many years ago"

I am writing today to tell you how much your last book and your philosphies have helped me....
You actually got me through some tough times over the last few months, and continue to do so today (and probably tomorrow and on and on). you see, at the age of 50 i had a heart attack, followed by hospitalizations, followed by erroneous release from the hospital, followed by readmittance, following by a double bypass, followed by my first (of several, evidently) lung sack drainage procedures which involves much courage and a long needle in the back. you may not believe this, but all this has not been nearly as fun as it sounds.

I was in the local hospital and also fairfax hospital for over a month, with lots of horror at home afterwards. while in the hospital i kept a REALLY great attitude. the nurses loved me. so much so that they started to linger during my check-ups and even coming to my room to 'chat' when they were on their breaks. this is one thing i learned from you and that is not to let people steal your time.

I needed to sleep and mend! ... so my version of not answering the phone and being less accessible was to keep the door closed and not answer the phone! i continue to not answer the phone at home. it drives visitors crazy, but why should i stop what i am doing for a phone call when i have an answering system? it is so logical. i wonder why we are all slaves to the phone.

also, i only hung with the positive patients... the ones that were much further along in their recovery than i was. it really worked. who wants to hang with a bunch of sick people, anyway? i later learned they had gone through a much lessor surgery than i had.... and here i thought they were just real troopers. oh well! worked for me!

Well, i certainly don't want to be a time thief, so i'll close. i just wanted you to know that attorneys and entrepreneurs aren't the only ones who can catch on to your terrific advice.

Donna H., Fredericksburg, VA

"Thank you, Ben, for riding it out with me..."

and for for wading through all the documents I'd send to support my thoughts and research findings and for working out-side the paradigm in the end with a compassionate and flexible solution that allowed us to end the day with resolution. You are the man!!!

Diane

"Accident Victim With Offer Gets Great Legal Service at an Hourly Rate"

We offer a unique "ClientFirst" perspective in regard to legal fees. Often you don't need a lawyer who is going to charge a full "standard 1/3" percentage, particularly if you already have been offered a settlement by the insurance company.
In this case, "Carolyn" came to us with a decent, but not "top dollar" offer from Travelers Insurance Company. She didn't need a lawyer who would charge a hefty percentage. We were able to increase her offer by thousands of dollars for less than $700 in legal fees.
She said:

I want to express my sincere appreciation for legal services rendered by your firm in the handling of my case. In particular, it was a pleasure to work with Armand Alacbay who acted on my behalf dealing with the Traveler Indemnity Co. to arrive at a fair and reasonable settlement. I found him to be competent, capable and very courteous throughout the period of our interaction. I had the feeling I was in good hands.

Thank you for providing assistance to me in this matter. Should any of my friends, family or associates need professional legal services in the resolution of personal injury cases, I will be happy to recommend your firm as highly capable and effective.
Carolyn, Annandale, VA

"Invests more than enough time into helping me"

Ben...I do have a lawyer who, after getting the info he needs, takes his valuable time to ask me if I have anything else to discuss...and this one thing has made my day OK. I appreciate the way you treat me. Thank you very much.

"We didn't get to work together, but I still wanted to thank you"

Mr. Glass: Thank you so much for the time spent evaluating
my medical records. I appreciate your meeting with me even
though you were unable to take my cancer malpractice case,
and I am grateful for your input about pursuing the claim.

"Thanks for coming to the rescue"

Mr. Glass: I would like to take this opportunity to express our gratitude to you and your staff for the courteous service received during our consultations. Thank you for your assistance, your suggestions and directions. Thanks for the great service. Thanks for coming to the rescue.

"thoughtfulness and the time to think of someone you met only once"

Ben...Thank you very much for the article, it was very interesting. I must tell you though, we were very surprised.
It is a great feeling to know there are still people (very busy people) who still have the thoughtfulness and the time
to think of someone you met only once.

"Mr. Glass...thank you very much for your advice. It worked"

I did exactly what you told me. Last Friday I received a check for $2300 from Allstate...Coming to see you was not a waste of time. It was fruitful.

"I have a guardian angel"

I cannot thank you enough and say how much I appreciate your kindness. I have heard of guardian angels, now I know they are real--and I now know I have one. ... I am so happy I will never forget.

Lucille, Washington, D.C.

"Dear Ben: Your book [Robbery Without a Gun] helped us to avoid pitfalls
in unfamiliar terrain"

It was reasurring to have your counsel on our side.
Michael, Virginia Beach, Virginia

[note: Michael just needed a little help regarding his claim. He read our book and was able to get the insurance company off of his back.]